Website operator

This accessibility statement applies to the website www.stmartins.at. It is operated by thermal baths Seewinkel GmbH.

Status of compliance with the requirements

The website operators are committed to making the website accessible in accordance with national and international guidelines on digital accessibility. The legal basis for this is provided in particular by the European Accessibility Act (EAA) 2019, the Web Accessibility Act (WZG), and the Barrier-Free Access Act 2025 (BaFG)

This website is based on the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and adheres to the POUR principles (Perceivable, Operable, Understandable, Robust):

Perceivable: Content is designed so that it can be perceived by all users, regardless of their sensory abilities.
Operable: The website is easy to navigate and use, even for users with motor impairments.
Understandable: The content and navigation are easy to understand and predictable.
Robust: The website is compatible with various technologies and assistive devices.
Non-accessible content: PDF forms are not tagged, so screen reader users cannot access or use them, or can only do so to a limited extent.
Videos without subtitles or audio descriptions.
Headings with low contrast due to CI on a few campaign pages.
Embedded third-party content over which we have no direct control regarding accessibility.

Accessibility testing methods

The website was tested for accessibility using the following methods:

Automated testing using tools such as WAVE and Lighthouse to identify technical issues.
Manual testing conducted by digital accessibility experts to verify usability and compliance with WCAG guidelines.
Tests using assistive technologies, including screen reader software and keyboard navigation.

Preparation of this statement

This statement was prepared on March 17, 2026. It was verified through an external evaluation.

Feedback and Contact Information

Despite our best efforts, there may be some areas of the website that are not currently fully accessible. If you notice any issues regarding the accessibility of this website, please feel free to contact us:

St. Martins thermal baths Lodge
thermal baths Seewinkel thermal baths Seewinkel GmbH
Im Seewinkel
7132 Frauenkirchen

email: marketing@stmartins.at

Phone: +43 2172 20500 (Monday–Friday: 8:00 AM–4:00 PM)

We will review your request and get back to you within 30 business days.

Enforcement proceedings

The market surveillance authority responsible for monitoring digital accessibility on this website is:

Social Ministry Service – Burgenland Regional Office
Neusiedler Straße 46, 7000 Eisenstadt
Tel: 02682 / 64 046
email: post.burgenland@sozialministeriumservice.at

If you are not satisfied with the responses received through the contact method listed above, you may file a complaint with this complaints office.